Terms of sale and legal information

 

1. Acceptance of conditions

 

The present general conditions of sale govern the contractual relations between you and MAISON HALLEUX SRL, the two parts accepting them without reserve. These general conditions of sale will prevail over all other conditions appearing in any other document, except preliminary, express and written exemption.

 

You acknowledge having read it at the time of placing your order and declare expressly accept them without reservation. Validation of your order is therefore acceptance of these terms and conditions of sale.

 

2. Products

 

The photographs illustrating the products do not enter the contractual field. If errors are introduced, MAISON HALLEUX SRL can not be held liable.

 

3. Order

 

Automatic registration systems are considered as proof of the nature, content and date of the order.

 

MAISON HALLEUX SRL, confirms the acceptance of your order to the email address you have communicated. The sale will only be concluded upon confirmation of your order and receipt of full payment.

MAISON HALLEUX SRL, reserves the right to refuse or cancel any order from a customer with whom there is a dispute over the payment of a previous order.

 

The information given by the buyer when placing an order is binding on the latter: in the event of an error in the addressee's address, the seller can not be held responsible for the impossibility in which it could be delivered. the product.

 

4. Delivery

 

The delivery is carried out by post or carrier according to the country of destination, and according to the choice expressed by the customer.

 

In case of apparent defects, you have a right of return under the conditions provided for in Article 6.

 

Are considered as force majeure relieving the seller of his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied in case of out of stock.

 

The goods always travel at the risk of the recipient. Always check your parcel on arrival. You have a period of 3 days for delivery in Belgium and 7 days for delivery in Europe, to make any reservations with the carrier in case of missing or damaged.

 

5. Transportation

 

5.1 The shipping costs are calculated at the real price, without any margin in favor of MAISON HALLEUX SRL. . All shipments abroad are made by carrier, parcel, routing, sea, plane.

 

5.2 For the most common destinations, several routing times are available at different rates. The deadlines indicated for shipments by carrier are guaranteed while the deadlines announced for shipments by post are given as an indication.

 

5.3 The price of transport is calculated according to the weight of your order. It will be sent to you by e-mail after the closing of your order. If the price of transport does not suit you, we will close the sale with a refund of your purchases. We will use the same method of payment that you would have used. 5.4 Time of transport

The announced transport times (see your order form) apply from the moment the order has been sent to the Post Office or the carrier. Weekends and holidays must be added to the advertised times.

 

6. Product compliance

6.1 We will reimburse you or exchange defective, damaged or damaged products that do not correspond to your order. In this case, we thank you kindly to report in detail in writing and to return the product or products concerned. The company HALLEUX SRL MG St Christophe will proceed, at your choice, the exchange or the refund of the product or products and the reimbursement of the transport costs for the return. The request must be made within 15 working days of delivery to the address below. Any claim made outside this period can not be accepted.

 

HALLEUX HOUSE SRL,

45 street of the esplanade

4141 Banneux, Sprimont Belgium

 

7. Retraction

In application of the texts of the European Community applicable to distance selling, you have 7 days from receipt of the items to return the product that does not suit you.

In case of exchange or refund, it is necessary to return the new article in its original packaging, intact, with all the accessories, instructions and documentation at the following address:

 

HALLEUX HOUSE SRL,

45 street of the esplanade

4141 Banneux, Sprimont Belgium

 

The right of return does not apply for audio and video recordings.

 

In the event of exercise of the right of retraction, MAISON HALLEUX SRL will refund the sums paid to you, without expenses, with the exception of the shipping costs. The refund will be made within a maximum of 30 days.

 

8. Price

 

All prices are mentioned in Euro.

 

The price mentioned on the product sheets does not include transportation.

 

The prices indicated on your order confirmation include the price of the products, handling charges, packing and shipping costs of the products.

 

9. Payment

 

All orders, whatever their origin, are payable in Euro.

 

The price charged is the one indicated on your order confirmation. The price of the products is payable in cash on the day of the actual order.

 

Payment is made by credit card:

 

1 / - Online: by MAISON HALLEUX secure payment system or bank transfer.

 

With secure payment, transaction security is processed across the entire Internet chain: bank, merchant, SSL encryption and server security. We have chosen one of the most reliable secure systems available on the internet, which allows you to protect and encrypt all your personal information.

 

2 / - By telephone at 0032 (0)43608536 from Monday to Thursday: 9:00 a.m. to 12:00 p.m. / 1:00 p.m. to 5:00 p.m. (Friday by e-mail). Schedules may change depending on the time of year. The company closes from December 23 for 12 to 15 days.

 

Your validated order will be considered effective only when we have received the payment made with the method of payment that will be proposed to you.

 

In case of non-payment, your order will be automatically canceled and you will be notified by email.

6.1 We will reimburse you or exchange defective, damaged or damaged products that do not correspond to your order. In this case, we thank you kindly to report in detail in writing and to return the product or products concerned. The company HALLEUX SRL MG St Christophe will proceed, at your choice, the exchange or the refund of the product or products and the reimbursement of the transport costs for the return. The request must be made within 15 working days of delivery to the address below. Any claim made outside this period can not be accepted.

 

MAISON HALLEUX   SRL,

45 street of the esplanade

4141 Banneux, Sprimont Belgium

The payment can then be made:

• by credit card (N ° and date of validity of the credit card required as well as the last 3 digits of the number written on the back of the card)

• by bank at the number provided when closing your basket

 

. Payment Paypal fees for small amounts can add to your order.

 

10. Protection of nominal information about you

 

The nominal information about you is essential for the processing and delivery of orders and the preparation of invoices. In the absence of this information, the order can not be validated and honored.

 

In accordance with the Data Protection Act of January 6, 1978, the processing of personal information relating to customers has been the subject of a declaration to the Commission Nationale Informatique et Libertés (CNIL). You have (Article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning you.

11. Litigation

 

This contract is subject to French law.

 

MAISON HALLEUX SRL can not be held liable for damages of any kind, whether tangible or intangible, which could result from a malfunction or misuse of the products marketed.

 

The same is true for any modifications of the products resulting from the manufacturers.

 

The responsibility of MAISON HALLEUX SRL will, in any event, be limited to the amount of the order and can not be blamed for simple errors or omissions that could have remained despite all the precautions taken in the presentation of products

 

Complaints or disputes will always be received with kindness, good faith is always presumed in the person who takes the trouble to expose his problem.

In case of dispute, the customer will first contact MAISON HALLEUX SRL - to obtain an amicable solution.

 

It is recalled that the search for the amicable solution does not interrupt the short term of the legal warranty, nor the duration of the contractual warranty. As a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes:

• that the buyer honors its financial commitments to the seller

• The buyer uses the items purchased in the normal way.

 

In the absence of amicable solution, the Commercial Court of cork is the only competent one, whatever the place of delivery and the mode of payment accepted.

 

12. Warranty

 

In any case, you benefit from the legal guarantee relating to hidden defects.

Provided that you have proved the hidden defect, HALLEUX must legally repair all consequences

 

13. Intellectual property

 

All texts, comments, books, logos and images presented on the MAISON HALLEUX SRL website. is reserved for the world under copyright and intellectual property. Any total or partial reproduction of the MAISON HALLEUX SRL catalog - is prohibited. Articles can not be copied or reproduced.

 

14. A policy respectful of our customers

 

Preserving your privacy is very important. This is why MAISON HALLEUX BVBA - undertakes never to communicate your details to third parties. The information you entrust to us will therefore remain confidential.

 

MAISON HALLEUX SRL - uses the technique of cookies, the information thus collected to facilitate the use of the site, especially avoiding you to make multiple re-entries. They also allow us to better understand your shopping habits to better serve you.

- Your address is useful at the time of the order to send you your invoice and your order within the deadlines.

- Your telephone number allows MAISON HALLEUX SRL delivery and customer service - to contact you to follow up on your order.

- Your email address allows us to confirm your order, and to contact you if necessary.

 

Warning

 

Unfortunately, we are forced to protect ourselves against possible unscrupulous behavior. To this end, we have implemented the following measures:

• During transactions, we record your IP address, as well as the exact dates and times of the transactions. This unique and formal identification confirms your contractual commitment.

• Any attempt at fraud, regardless of the amount or origin, will be subject to legal action.

 

You can contact customer service from Monday to Thursday at 0032 (0) 4 3608536 or by e-mail at: contact@saintchristophe-maisonhalleux.com

 

15.

MAISON HALLEUX  srl société fondée en 1934 
Siège social: 45 rue de l'Esplanade 
4141 Banneux N.D 
Belgium
Tva BE 0417.106.235